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Guarantee
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WARRANTY
WARRANTY
- Features an unshaded front design, ensuring optimal sunlight absorption and converting more solar energy into usable power
- Flexible design allows for easy setup in a variety of environments, making it ideal for RV, Camping, or emergency power needs
- The patented arc design not only enhances its aesthetic appeal but also redefines safety standards
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With international certification, offers Long-lasting Reliability
- For older Jackery models like the E1000, E550, E500 E300, E240 & E160, a DC8020 to DC7909 adapter is required
- Package List：Jackery SolarSaga 100 Prime *1，Solar Panel Cable*1 (9.58 feet)，Anderson to DC8020 Adaptor *1，Z Bracket Kit *1 and User Guide
- Jackery Anderson Connector and Cable is designed specifically for connecting the SolarSaga 100 Prime, click to learn more
- To connect the SolarSaga with different Explorer portable power stations or other extension functions, please check the accessories it requires.
- Warranty Extension: 5-year warranty (applied automatically if purchased from our official website）
Shipping
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. All orders are dispatched within 1-2 business days and delivered within 5-7 business days.
Order delays have proven to be unavoidable and outside of our control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please see our Returns and Refunds Policy for more details.
Returns & Refunds
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.