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USA
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Guarantee
Guarantee
MANUFACTURER
WARRANTY
WARRANTY
- No More Spoiled Food or Wet Clothes Even During Hurricanes, Thunderstorms, and Blackouts: 5-60kWh capacity & 7200-14400W output supports multiple devices for up to 30 days
- Your Fridge Stays Cold, Your Zoom Call Stays On: 0ms Power Transition, Zero Worries
- Always Power Your Essential Rooms: Smart Transfer Switch Ensures Uninterrupted Power Where It Matters Most
- From Indoors to Outdoors: 120V/240V Dual Voltage Enhances Compatibility, Supporting More Loads and More Scenarios
- Fully Charged in 1.7 Hours: 4000W Solar Input, 5 Ways to Charge, Never Run Out of Power
- Learn more about Jackery Explorer 5000 Plus>
- Learn more about Jackery Smart Transfer Switch>
Shipping
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. All orders are dispatched within 1-2 business days and delivered within 5-7 business days.
Order delays have proven to be unavoidable and outside of our control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please see our Returns and Refunds Policy for more details.
Returns & Refunds
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.