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Guarantee
WARRANTY
- 2042Wh capacity and 2200W output, powering over 1 day of emergency needs.
- The smallest, lightest home backup power: 40% smaller, 34% lighter at just 17.9kg.
- 1.7-hour Emergency Super Charge.
- Jackery’s exclusive CTB technology maximizes both space efficiency and safety through its compact honeycomb design.
- Quiet, eco-friendly energy with next-gen LiFePO4 battery lasting over 10 years.
- ChargeShield 2.0 for advanced protection and efficient charging.
- UPS ≤20ms for seamless power backup for computers, network devices, refrigerators, lighting, microwaves, and more.
- Smart App Control for easy management and monitoring.
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3-year warranty + 2-year extended warranty (applied automatically if purchased from our official website)
Shipping
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. All orders are dispatched within 1-2 business days and delivered within 5-7 business days.
Order delays have proven to be unavoidable and outside of our control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please see our Returns and Refunds Policy for more details.
Returns & Refunds
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.